Call Center Software to automatically measure workloads and adjust outbound calling pace to comply with U.S. FTC Telemarketing Sales Rule on intentionally Abandoned or Dropped Calls. Statistical reporting helps you meet Safe Harbor FTC requirement for collecting and maintaining dropped-call reports, providing protection from prosecution for occasional, accidental rule violations. Call Center Manag

Keywords: agent management, agent monitor, call center, call center management, call center report, call center software, contact center, contact center software, telemarketing, telemarketing software, predictive dialer, FTC's Safe Harbor requirement

Recent Changes: Call Center Software - New features and enhancements

Install Support: Install and Uninstall

Supported Languages: English

Additional Requirements: Internet connection

PAD file URL: http://www.voicent.com/ccm_pad.xml