Hardware Inspector Service Desk is a valuable extension for Hardware Inspector and Hardware Inspector Client/Server, the all-in-one tools for computer inventory and management from Database Harbor Software. It is a web interface which provides effective communication between a user and a supporter. It helps users register on their own and submit their requests directly from their workplaces, which

Keywords: service desk, helpdesk, service requests, tickets, incident management

Recent Changes: Key changes in this version:

* Automated assignment of responsibilities to supporters and support groups.
* Customizable request parameters.
* File attachments.
* Notifications about changes in requests.
* Close follow up on requests.
* Access permission.
* Self registration.

Install Support: Install and Uninstall

Supported Languages: English, Russian

Additional Requirements: Pentium 133/64RAM

PAD file URL: http://www.hwinspector.com/pad/hwien_sd4.xml